About MiltonBackDoc

MiltonBackDoc is a team of highly trained healthcare providers working together to help patients recover from injury and learn how to improve their function and performance, while preventing future recurrences.

Our commitment to patients is to provide high quality, evidence informed care, in a welcoming atmosphere with exceptional customer service. Patients are free to choose their provider based on a preference of styles, availability of appointments, or they can choose to see a combination of providers to find the best fit possible. All involved providers will discuss your care and progress to ensure good continuity between visits and that you are able to adhere to the treatment plan as prescribed. Many of our patients find this team approach not only convenient, as it makes fitting appointments into a busy schedule far easier, but they also appreciate the benefit of having the input of two or three skilled professionals, instead of just one.

Our office offers complimentary consultations, of approximately 15 minutes in duration, to allow patients to meet a provider, give some preliminary information, and get an informed opinion as to which course of care is likely to benefit them the most. We hope you’ll take the time to ask us your questions, and we can assure you, we’ll always do our best to provide clear and concise recommendations.

Our therapists all possess excellent research-based, quality education in a variety of manual therapy techniques and participate in regular continuing education in their fields. Treatment at MiltonBackDoc is customized to each patient, implementing current best practices while considering each person’s individual goals. We support cross-referral between the health care professionals within our office as well as externally within the community to ensure that patients receive the most appropriate treatment for their current situation. Not only do our patients benefit from treatments toward their current complaints but they are also educated regarding how to manage their symptoms at home as well as how to prevent future occurrences. This means that patients are required to spend less time in the office, and more time doing the things they enjoy!

MiltonBackDoc is registered with every insurance company that offers direct billing for paramedical services. This means that in most cases, we are able to bill directly to extended health insurance companies, saving patients the out-of-pocket expenses and associated paperwork. For those plans that do not allow for direct-billing, we can assist with the submission to ensure that patients are reimbursed promptly. We are registered with FSCO (the Financial Services Commission of Ontario) and with the WSIB (Workplace Safety & Insurance Board), which means that we accept patients who have been injured in motor vehicle collisions or at work. Our office is experienced in working with both of these organizations and are able to help guide patients through the process which ensures that the appropriate paperwork is completed in an accurate and timely fashion.
We have a 24 hour voicemail setup for your convenience, and an email account that is continuously monitored so that no questions go unanswered. Please do not hesitate to contact us!

MiltonBackDoc is open Monday through Saturday, with appointment times ranging from 7:00am to 9:00pm. Bookings can be made by phone or email. We offer email and text reminders in advance which offers time to arrange a more convenient time should a patient need to reschedule their appointment. As mentioned, direct billing services are available for those with eligible plans. Receipts and statements can be issued at any time, and can be provided electronically or in hard copy. The clinic, situated at 345 Steeles Avenue East in the new Re/Max building, provides ample free parking located just beside and behind the building.
Our staff includes 5 massage therapists, 3 chiropractors, 1 acupuncturist, 1 manual osteopath as well as administrative support. All of our chiropractors are trained in spinal adjustments, physical rehabilitation, and the use of modalities such as ultrasound and electrotherapy. In addition, our chiropractors are able to offer IASTM (instrument assisted soft tissue therapy – similar to Graston therapy), acupuncture, and kinesiotaping. Our clinic also dispenses medical products such as custom-made orthotics, compression stockings, and bracing. When necessary, we provide clinical notes back to the other members of a patient’s healthcare team, to ensure that everyone is fully informed regarding a patient’s health and treatment.

Everyone at our office understands that patients need to be able to follow the proposed treatment plans in order to get better, regardless of other life challenges/commitments. Our staff and therapists work diligently to ensure that treatment plans take into account patients’ schedules, financial constraints, and physical limitations which may limit their compliance with treatment. As such, we offer daytime, evening, and weekend appointments for all our services. For those patients that have difficulty attending the office for treatment, we offer in-home services at a price comparable to our office rates, to ensure that accessibility is never a barrier to great care. In addition, we provide complimentary consultations for those patients who are not sure of which service would be the most beneficial – this ensures that the patient and the therapist are able to make an informed decision regarding the best course of treatment from the first interaction. We work together as a team, allowing patients to move between therapists as needed, while ensuring consistency and communication throughout the treatment plan.